Privacy Policy

Effective Date: ___ (16-Nov-2025)

Welcome to Hispeed Broadband Nilanga (“we,” “our,” “us”).
We operate the website hispeed.nilanga.in and are committed to protecting your personal information and your right to privacy.

If you have any questions or concerns about this Privacy Policy, please contact us at:
📧 info@hispeed.nilanga.in

📞 (9607217005)
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1. Information We Collect

We collect the following types of information to provide and improve our broadband and related services:

A. Personal Information

Full name

Mobile number

Email address

Address / Installation location

Aadhaar or ID proof (only when required for service activation)

B. Technical Information

IP address assigned by us

Router / ONU details

Usage logs as required for security and compliance

Cookies and browser information if you use our website

C. Payment Information

Transaction details

UPI / bank / online payment information (processed securely through third-party payment gateways; we do NOT store card details)

2. How We Use Your Information

We use your data to:

Provide and maintain broadband services

Process payments and renewals

Improve customer experience

Notify you about service updates, downtime, and offers

Maintain logs for legal compliance (as per DoT / ISP regulations)

Prevent fraud, abuse, or unauthorized access

3. Sharing of Information

We do not sell or rent your personal information.

We may share information only with:

Government / DoT authorities when required under law

Trusted service partners (fiber vendors, payment gateways, CRM tools) strictly for service delivery

Technical support teams who help maintain uptime

All partners follow strict data confidentiality standards.

4. Cookies & Tracking

Our website may use cookies to:

Improve user experience

Remember login preferences

Analyse website traffic

Users can disable cookies through their browser settings.

5. Data Security

We implement strong security practices, including:

Encrypted data transmission

Secured servers

Restricted access controls

Regular monitoring of network and CRM systems

However, no online system is 100% secure, but we take all reasonable precautions.

6. Your Rights

You have the right to:

Access your stored information

Request correction of incorrect data

Request deletion of data (unless retention is legally required)

Opt out of promotional messages

To request this, contact us at support@hispeed.nilanga.in
.

7. Third-Party Links

Our website may contain links to external websites.
We are not responsible for their privacy practices or content.

8. Changes to This Policy

We may update this Privacy Policy from time to time.
Updates will be posted on this page with a new “Effective Date”.
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For any questions, support, or privacy concerns, reach us at:
📧 info@hispeed.nilanga.in

📞 9607217005
📍 Nilanga, Maharashtra